New operator announced to run Elizabeth line

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A new operator will be awarded the contract to run London’s Elizabeth Line, TfL has announced.

iStock.com/Ceri Breeze

Transport for London (TfL) said it intended to award the contract to GTS Rail Operations Limited, which will take over from existing operator, MTR Corporation (Crossrail) Limited.

GTS Rail Operations Limited is a joint venture between Go Ahead Group, Tokyo Metro and Sumitomo Corporation.

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The contract will begin in May 2025 and cover seven years with the option to extend for up to two further years.

Claire Mann, TfL’s chief operating officer, said: “The Elizabeth line has had a transformational impact since opening in 2022 and has quickly become one of the most popular and reliable railways in the country.

“The railway has provided new, more direct journey options which has led to huge numbers of customers using our safe and accessible trains and stations.

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“I am delighted that we have appointed GTS Rail Operations to continue to build on the success of the Elizabeth line and I look forward to working with them.”

Miguel Parras, chief executive of the Go-Ahead Group, said: “We’re proud to have been chosen to be TfL’s partner, together with Sumitomo Corporation and Tokyo Metro, for the operation of the iconic Elizabeth line. We look forward to bringing our collective expertise across UK and international rail operations to London.

“Our objectives are aligned with TfL – to connect communities across London through safe, reliable, and sustainable public transport services, delivered to the highest level of customer satisfaction.”

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The Rail, Maritime and Transport union (RMT) criticised the decision, saying in a statement: “Continuing down the privatisation path risks further short-changing passengers and undermining the financial sustainability of the capital’s transport system, said the union.”

RMT general secretary Mick Lynch said: “It is deeply concerning that while other parts of our rail network are being brought back into public hands, the Elizabeth Line is being left to funnel profits to private operators. “This approach prioritises corporate shareholders over London’s passengers and workers, and it’s a missed opportunity to reinvest every penny into improving services and keeping fares affordable.”

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